Returns & Exchanges
At Veinci, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags still attached. Ensure the garments are unworn, unwashed, and in original condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing